Welcome to the Infinity Touch Tech Store FAQ section. Below you’ll find answers to some of the most common questions our customers ask. If you don’t see your question here, feel free to reach out to us!
1. What products do you offer?
We specialize in high-quality laptop accessories including laptop bags, cooling pads, stands, USB hubs, keyboards, mice, screen protectors, and more. Our catalog is regularly updated with the latest tech essentials.
2. How can I place an order?
You can place an order directly through our website. Just browse the products, add them to your cart, and proceed to checkout. If you face any issues, contact us at 0318-7474465 or infinitytouch01@gmail.com.
3. What payment methods do you accept?
We accept:
- Cash on Delivery (COD)
- Bank Transfers
- Easypaisa / JazzCash
(Details provided at checkout)
4. How long will my order take to arrive?
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days (available in select cities)
Visit our Shipping Policy for full details.
5. Do you offer free shipping?
Yes! We offer free shipping on all orders above ₨2,000. For smaller orders, a flat rate of ₨200 is charged.
6. Can I return or exchange a product?
Absolutely. If your item is defective, damaged, or incorrect, you can return it within 7 days. Visit our Return & Refund Policy for more information.
7. Is there a warranty on your products?
Some items may come with a manufacturer’s warranty (noted in the product description). If no warranty is mentioned, the product is considered final sale unless damaged on delivery.
8. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via SMS or email so you can monitor your delivery status.
9. Do you deliver outside of Pakistan?
Currently, we only deliver within Pakistan.
10. How can I contact customer support?
You can reach us anytime via:
- 📧 Email: infinitytouch01@gmail.com
- 📞 Phone/WhatsApp: 0318-7474465
- 📱 Or message us on our Facebook, Instagram, or WhatsApp Chat
If you have more questions or need personalized assistance, we’re always happy to help. Thank you for choosing Infinity Touch Tech Store!